Tell us about Creature Comforts & Pawsitively Marblehead. Creature Comforts & Pawsitively Marblehead (CCPAWS) are businesses that are centered around your pets! Creature Comforts is our pet service side of the business, which includes our doggy daycare (and adorable dog buses!), dog walking and in-home pet care services – where we’ve cared for everything from cats to bearded dragons to chickens!
Pawsitively Marblehead is our boutique shop, located on Atlantic Ave, that features toys, accessories, and gifts for the pets and pet lovers in your life! We focus on carrying quality, local brands that you wouldn’t typically find in larger chain pet stores and we love collaborating with other local businesses to create unique pet products.
Both businesses were started by Brooks and Ned Williams over 20 years ago, and James and I happily took over the reins (or leashes in this case!) from them in 2019. As an employee of theirs for 7 years before this transition, I knew many aspects of the business already, but it has certainly been quite a learning experience to be on the owner’s side of things now. We love working directly with the animals we take care of, as well as with our customers and clients to figure out the best products to help enrich the lives of their pets…and getting to drive a dog bus now and then isn’t a bad way to spend the day either!
What is the best piece of business advice you ever received? The most important piece of business knowledge that I’ve received is how important it is to have reliable staff – they truly are the core of our business and we wouldn’t be able to do what we did without them. When dealing with people’s pets, it really is like dealing with a member of their family, so being able to trust and rely on our staff is critical. This was especially important when James and I welcomed our son Everett last year – we relied heavily on our manager Amy and the rest of our staff to hold down the fort as we adapted to life as first time parents. We are so thankful for our awesome team and their never-ending enthusiasm for the animals we care for!
What is your favorite spot in Marblehead? James and I can both say hands down that our favorite spot in Marblehead is Chandler Hovey Park. We just love everything about the lighthouse, and actually have quite the collection of different photos, paintings, and trinkets of it around our house … so much so, that we often joke that we live in the Marblehead Museum! I grew up sailing from Marblehead along the Maine coast and have always appreciated how different and unique our lighthouse is compared to the traditional white lighthouses you see in most places.
What is something people would be surprised to learn about you? You may already know that prior to owning CCPAWS, I worked at the New England Aquarium for 10 years in both the Rescue & Rehab Department and the Marine Mammal Training Department, but what you may not know is that part of my job in the Rescue Department was driving an ambulance (yes, an actual medical ambulance!) that we had outfitted to respond to animals including sea turtles, seals, and stranded dolphins and whales. And I have to say, driving a dog bus is actually easier…go figure!
For More Information:
Creature Comforts & Pawsitively Marblehead (CCPAWS)
Erin & James McCarthy
52B Atlantic Ave, Marblehead